!’,Purchase 2 tickets Elton John in February, still have not received my tickets as of August 5th,NONE. Who will want to buy them??? The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. Despite a great marketplace, Viagogo tack on an incredibly high booking fee – or in other words, their cut for the service they provide – to their tickets. After purchase I checked on the other site and the total for the same seats is $139.05.Plus there was an additional service charge, and tax and other stuff which I didn’t have time to review because the timer was about to end.Overall, I feel kind of ripped-off. I have my confirmation number.
Buyers are protected with McAfee Secure, so that all transactions are protected.With that said, if something does go wrong then you have to once again rely on their problematic ‘guarantee’. What a mug I am! This makes Viagogo a great option if you are trying to buy internationally from countries such as Australia, Hong Kong or Singapore.Once you have found the event that you want to purchase tickets for, Viagogo have went a little too far with interactive features. ALL I CAN SAY IS YOU MADE THAT CHOICE AS A CONSUMER!!!! Viagogo is a supposed ticket retailer; however, their values are set in money and not in people. They guarantee a refund if there is a cancellation but you'll have better luck being struck by lightning. Stay away from these crooks. I would not recommend this company and I will be taking legal action to get my money back. This is a scam.Hi! I know they are giving me the run around and hoping this will all go away but now it’s principal; I want a refund!
Will never happen AGAIN, learned my lesson the hard way. Since their creation in 2006, Viagogo has expanded into 160 countries and established several lucrative partnerships with ticket vendors for live music, events and sports.
If you return to the Tripadvisor homepage and type 'Viagogo' into the Search Box at the top of the page, you'll find a fair number of past references and discussions about this business across some of the destination forums here on Tripadvisor. Viagogo is currently one of the world’s largest ticket marketplace, and were one of the first ticket vendors to see major success online. They have offered a partial refund but it isn’t even as much as the original ticket sellers are giving, so complete rip off on the partial refund. Scammers. And the ticket was double the price and on top they tack a 56 dollar fee for procuring the most likely FAKE ticket. Viagogo.com also ranks 142nd among Tickets sites. The customer service person was no help and will not do anything to make this right. I now have to check with the concert venue if the tickets are legal…….BUYER BEWARE Viagogo sold me a ticket 2 months after the concert was canceled still waiting for my refund took weeks after the concert for them to actually admit that the concert was cancled and they would not be rescheduling. Viagogo is back in our sights and for good reason ... please watch for the latest on the controversial online ticket reseller ... and please, please try to remember ...Overall, this Viagogo review is on the fence since there are other options out there (continue reading for another ticket option).Viagogo seems to be getting many complaints recently but it,According to several customer Viagogo reviews and feedback (see below) it appears.Viagogo is a major scam. IF YOU LOOK AT ANY E-MAILS THEY SEND YOU THEY HAVE NOT CONTACT EXCEPT A FAKE NUMBER THAT LEADS TO A RECORDING THEY HAVE MORE THAN ONE NUMBER AND THE SAME RECORDING IS ON ALL NUMBERS.DO NOT BUY FROM THEM.They rush you into buying by showing a 5 minute timer.The site keeps refreshing constantly, so you won’t be able to read anything.The price charged is more than twice what I found on cricketdotcomdotau. I contacted customer service and they gave me a link to other tickets I could choose from. The tickets cost me 553 Euro, and after traveling to the country for the concert, we did not get to attend the concert.100% a scam!!! Viagogo Review: Legit, Reliable or a Scam? VERDICT With that said, it would not take much for Viagogo to improve their customer support (and do away with the awful queue system) and be … Never use these idiots.I was able to get what appeared to be valid tickets to The May, 30 2019 Elton John concert in Verona, IT.Nearly impossible to communicate with customer service,Did no refund tickets as they said that they would.Paid almost 4 times face value for tickets once all fees were included.Did get frequent email updates and received tickets in mail timely,Way too too expensive. Don't ever buy event tickets from them because if the event is cancelled, you will not get a refund. Read 1 more review about viagogo Only the latest review will count in the company's TrustScore Advertisement. Due to COVID 19 the concert was cancelled, for the last 5 months I have tried contacting them a number of time and all I receive is automated messages stating the are doing everything they can to issue me a refund, but I have received nothing. I am so upset. Were still trying with no luck so far.Almost impossible to meaningfully connect with help desk.Their customer service did return calls and emails, but they were totally inept at providing me with the tickets I purchased.I called the 4 days before the event wondering why I hadn't been able to download my tickets yet. NEVER use this service!I called the 4 days before the event wondering why I hadn’t been able to download my tickets yet. This was unfortunately cancelled. POINT IS I RECEIVED WHAT I PURCHASHED FOR THE PRICE I AGREED UPON!
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